1. Can you design a complete event system based on our project requirements?
Yes. We can recommend a complete modular solution based on your event type, venue dimensions, stage size, loading requirements and installation environment.
If available, simply send us your venue layout, sketches, reference photos or CAD drawings. Our engineering team can prepare a suitable configuration before production begins.
2. Can you customize the stage or truss dimensions?
Yes.
Most of our systems are modular and can be configured in different widths, depths and heights. For projects requiring unique layouts, we can also develop customized structural solutions according to engineering requirements.
3. Which system is suitable for outdoor events in Saudi Arabia?
The recommended system depends on several engineering factors, including:
For large outdoor concerts and festivals, roof truss systems are generally recommended because they provide both equipment support and weather protection.
More information is available on our
Roof Truss page.
4. Can your truss systems support LED screens and line array speakers?
Yes.
Our engineering team can recommend suitable truss configurations according to equipment weight, suspension points and structural span.
Different projects require different truss specifications, so equipment loading information should be provided during the design stage.
5. Do you provide drawings before production?
Yes.
For confirmed projects, our engineers prepare layout drawings and structural configurations for customer confirmation before manufacturing begins.
This helps verify dimensions, component compatibility and installation methods while reducing misunderstandings during production.
6. How are the products packed for shipment to Saudi Arabia?
Packing methods are selected according to product type and transportation requirements.
Typical packing includes:
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Steel pallets for trusses
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Wooden crates for fragile components
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Export cartons for accessories
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Flight cases for valuable equipment
Container loading plans are also optimized to improve transportation efficiency.
7. Which Incoterms do you support?
We commonly quote under:
Other trade terms may also be arranged according to project requirements.
Our quotations normally include packing weight, packing volume and container recommendations for freight estimation.
8. Can I expand my system in the future?
Yes.
Our modular systems are designed with standardized components, allowing customers to purchase additional sections, platforms, trusses and accessories as their business grows.
This is especially beneficial for rental companies and long-term event operators.
9. Do you supply spare parts?
Yes.
Customers may order spare components together with the initial shipment.
Common spare parts include connectors, pins, bolts, adjustable legs, couplers, base plates and other frequently used accessories.
10. How long does production usually take?
Production time depends on the order quantity and project complexity.
For most standard systems, manufacturing typically begins after drawing confirmation and payment according to the agreed production schedule.
Customized engineering projects generally require additional design review before manufacturing.
11. Can you help us select the most suitable system?
Yes.
Rather than recommending products based only on dimensions, our engineers evaluate:
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Event type
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Venue layout
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Equipment loads
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Transportation
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Installation schedule
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Budget
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Future expansion
This engineering-based approach helps customers select a solution that balances safety, efficiency and long-term operating costs.
12. What information should I prepare before requesting a quotation?
To provide an accurate recommendation and quotation, it is helpful to prepare the following information:
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Event type
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Project location (city)
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Stage dimensions
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Required stage height
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Lighting and LED screen loads
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Roof requirements
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Expected installation date
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Reference drawings or photos (if available)
Providing these details helps our engineering team recommend the most appropriate system while reducing quotation time.